Privacy Policy

Last updated: January 26, 2026

1. Introduction

Light Errand ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Payment information
  • Delivery addresses
  • Profile information

Automatically Collected Information

When you use our app, we may automatically collect:

  • Device information (device type, operating system)
  • Usage data (features used, time spent)
  • Location data (with your permission)
  • Log data and analytics

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process your errand requests and transactions
  • To communicate with you about your requests
  • To send you updates and promotional materials (with consent)
  • To improve our services and user experience
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With agents and partners who help fulfill your requests
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • With Your Consent: When you have given us permission

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your account and associated data at any time.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Account Deletion

You have the right to delete your account and all associated data at any time. To delete your account, you can:

  • Use the account deletion feature in the app settings
  • Visit our account deletion page
  • Contact our support team

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: