Terms of Service

Last updated: January 26, 2026

1. Acceptance of Terms

By accessing or using the Light Errand application and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Light Errand is an errand service platform that connects users with support agents through a real-time chat interface. Our services include, but are not limited to:

  • General errand assistance
  • Shopping services
  • Pick-up and drop-off services
  • Package delivery
  • Food delivery
  • Custom requests

3. User Accounts

To use certain features of our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

4. User Conduct

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Submit false or misleading information
  • Harass, abuse, or harm another person
  • Engage in any fraudulent activity
  • Interfere with the proper functioning of the service

5. Payments and Fees

Service fees vary depending on the type and complexity of the errand. You will receive a clear quote before confirming any service. Payment is due upon completion of the service unless otherwise agreed.

6. Cancellation Policy

You may cancel a service request at any time before an agent begins working on it. Cancellations made after work has begun may be subject to partial charges based on the work completed.

7. Limitation of Liability

Light Errand shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount paid by you for the specific service in question.

8. Intellectual Property

All content, features, and functionality of the Light Errand service are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

9. Termination

We reserve the right to terminate or suspend your account at any time for any reason, including violation of these terms. You may also delete your account at any time through the app settings or by visiting our account deletion page.

10. Changes to Terms

We may update these terms from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about these Terms of Service, please contact us: